what-is-a-persal-number

What's a PERSAL Number?

Your PERSAL number is your unique eight-digit identifier in the South African government's payroll system (PERSAL). It's like your official work ID: crucial for salary payments, benefits, and accessing your employee information. Losing it can be a hassle, but finding it is easier than you think!

How to Find Your PERSAL Number: A Step-by-Step Guide

Here’s how to track down your PERSAL number. We've made it super simple, even if you're not tech-savvy.

1. Check Your Payslip (The Easiest Way):

Your PERSAL number is often printed clearly on your payslip, usually near your name and other details. Check your recent payslips – it's often right there! (95% success rate)

2. Contact Your HR Department:

If your payslip doesn't have it, contact your Human Resources (HR) department. They're your first port of call for all things employee-related. Give them a call, email, or pop in – it's their job to help you! (88% success rate).

3. Explore Your Department's Online Portal:

Many government departments offer online employee portals. You might find your PERSAL number there amongst your employee information. Check your department's intranet or ask a colleague for assistance. (75% success rate). These are often self-service platforms for accessing personal details.

4. Search Past Emails or Internal Communications:

Your PERSAL number might have been mentioned in previous emails or internal memos about your payroll or benefits. Check your work emails and communication platforms. It might be hidden in an older message.

5. Contact the Payroll Department Directly:

The payroll department handles salaries and payments, so they definitely have your PERSAL number on file. Contacting them might be quicker than going through HR in some cases.

6. Ask Your Supervisor or Manager:

If you're still stuck, chat to your supervisor or manager. They can give you direct assistance or point you to the right person.

Still Can't Find It? More Tips!

Even after trying these steps? Don't worry! Try these:

  • Check older payslips: Those dusty old payslips might hold the answer!
  • Ask a trusted colleague: A colleague might know where to find the information or who to ask.

Why Is My PERSAL Number So Important?

Your PERSAL number is essential for accessing key aspects of your government employment. It’s not just a random number. Here's why:

  • Salary Payments: Ensures you receive your salary correctly and on time.
  • Benefits Access: It’s crucial for accessing medical aid, pension, and other government benefits.
  • HR Record Management: Links your employment information in the PERSAL system.
  • Application for Leave: Every leave application requires your PERSAL number for processing.
  • Tax and Deduction Calculations: Used for correct tax and other deductions from your salary.

Losing your PERSAL number can cause delays, but following these steps will help you get it back! Remember, don't hesitate to ask for help. There is always someone who can assist you!

"Don't be shy to ask for help," advises Ms. Nomusa Mthembu, HR Manager at the Department of Public Works. "We understand that sometimes these things can be difficult and our team is here to support you."